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Terms & Conditions

Last updated: November 5, 2024

These terms explain how Your Hometown Mover LLC operates as a marketing and lead-generation website, how your move details may be shared with independent moving companies, and how those companies may provide estimates and perform your move. 📦

Quick summary (plain-English version):

  • Your Hometown Mover LLC is a marketing and lead-generation company only. It does not perform moving services or transport household goods.
  • Your move details may be shared with one of two independent, licensed moving companies that we work with.
  • 845 Move Now LLC and Four Winds Relocation LLC are separate, independent carriers and are not owned by, operated by, or doing business as Your Hometown Mover.
  • All move estimates, services, payments, and contracts are handled directly between you and the carrier that performs your move.
  • Your contract for moving services is always with the carrier, not with Your Hometown Mover LLC.
Definitions
How Our Service Works
Carrier Terms
Estimates & Payments
Website & Communications
Dispute Resolution
Contact Us
Liability

By using our website, requesting a quote, or interacting with our brand, you agree to these Terms & Conditions (“Terms”) and to our Privacy Policy. These Terms apply to Your Hometown Mover LLC’s marketing and booking services only. They do not replace or override the separate Terms and Conditions of any Carrier performing your move.

Marketing & lead generation
We connect you with independent movers
Separate companies, separate contracts

1. Definitions

Your Hometown Mover LLC (“YHM”, “we”, “us”)

Your Hometown Mover LLC is a marketing and lead generation company that operates the “Your Hometown Mover” website and related marketing funnels. YHM does not hold household goods moving authority and does not perform or transport moves under its own authority.

Carriers / Partner Companies

“Carriers” or “Partner Companies” are the licensed moving companies that may contact you, provide your estimate, and perform your move. As of the date above, the independent carrier partners we work with include:

  • 845 Move Now LLC, an independent, licensed moving company.
  • Four Winds Relocation LLC, an independent, licensed moving company.

These companies are not affiliates, subsidiaries, or DBAs of Your Hometown Mover LLC. They operate under their own names, licenses, insurance, and Terms & Conditions.

Shipper / Customer / You

“Shipper”, “Customer”, or “you” means the individual or business that submits a quote request, books a move, or otherwise uses our website or services.

Move Estimate

A “Move Estimate” is an estimate or quote for moving services issued by a Carrier. YHM may help collect details and forward them to a Carrier, but the official estimate comes from the Carrier that will perform your move.

Important: Your contract for moving and transportation services is with the Carrier, not with Your Hometown Mover LLC. These Terms only govern how you use the YHM website and marketing funnel.

Your Hometown Mover LLC operates as a marketing and lead-generation website for licensed moving companies. In practical terms:

  • You submit your move details through our website or landing page.
  • Your Hometown Mover LLC forwards your information to one of the independent carriers we work with, based on availability and service area.
  • The carrier contacts you directly, provides an estimate, and—if you proceed—schedules and performs your move.
  • All services, charges, payments, and claims are handled directly between you and the carrier.

YHM does not supervise or control how a carrier performs your move, how it staffs crews, or how it handles claims. We are a marketing and lead generation company, not the moving company itself.

Each Carrier (including 845 Move Now LLC and Four Winds Relocation LLC) maintains its own:

  • Terms & Conditions or service agreement
  • Bill of Lading
  • Tariffs and rate schedules
  • Valuation and damage coverage options
  • Claims procedures and dispute policies

When you proceed with a move:

  • Your move will be governed by the Carrier’s Terms & Conditions and Bill of Lading.
  • The Carrier’s documents form the binding contract for your move.
  • If there is any conflict between information on YHM’s website and the Carrier’s written terms, the Carrier’s terms control for all aspects of your move.

Key point: All move estimates, services, and payments are handled directly by the Carrier—not by Your Hometown Mover LLC.

When you submit a request through YHM:

  • You will receive an official Move Estimate directly from the independent carrier assigned to your request.
  • The Carrier’s estimate will state the pricing structure (hourly, flat rate, binding, etc.) and any applicable fees, surcharges, or optional services.
  • Any deposits, progress payments, or final balances are paid directly to the Carrier according to its policies and instructions.

Your Hometown Mover LLC:

  • Does not process, collect, or retain payments for moving services.
  • Does not issue invoices, receipts, or Bills of Lading for your move.
  • Is not a party to the financial or service contract between you and the Carrier.

Any questions about charges, refunds, additional services, or adjustments must be directed to the Carrier that issued your Move Estimate and performed your move.

Your Hometown Mover LLC’s Role

YHM’s role is limited to:

  • Operating the “Your Hometown Mover” website and marketing funnels.
  • Collecting basic move information provided by you.
  • Referring your information to a licensed Carrier (such as 845 Move Now LLC or Four Winds Relocation LLC).
  • Facilitating introductions and, where applicable, helping with scheduling communications.

Brand clarity: Use of the name “Your Hometown Mover” is limited to marketing and consumer outreach only and does not indicate ownership, agency, partnership, or brand operation by any moving company.

Carrier’s Role

The Carrier is solely responsible for:

  • Providing accurate estimates and final charges.
  • Handling, packing, loading, transporting, and unloading your goods.
  • Providing valuation coverage options and honoring applicable claims.
  • Maintaining proper licenses, authority, and insurance.
  • Complying with all applicable transportation laws and regulations.

No Shared Liability

Your Hometown Mover LLC, 845 Move Now LLC, and Four Winds Relocation LLC are separate, independent businesses. The referral relationship and/or use of marketing channels does not create:

  • a partnership or joint venture,
  • a principal–agent relationship, or
  • shared or vicarious liability.

YHM is not liable for:

  • Loss, damage, or delay of any items in transit or storage.
  • Errors in packing, loading, or handling by the Carrier or its employees.
  • Service quality, scheduling, cancellations, or reschedules by the Carrier.
  • Service quality, scheduling, cancellations, or reschedules by the Carrier.

By using our website and proceeding with a Carrier, you agree to hold harmless and release Your Hometown Mover LLC, its owners, and affiliates from any and all claims arising out of or related to services performed by a Carrier.

By using our website or submitting your information, you agree that:

  • You will provide accurate, current, and complete information about your move to the best of your knowledge.
  • You are at least 18 years old or legally able to enter into a contract.
  • You will not use the site for any unlawful or abusive purpose, including scraping, hacking, or interfering with the site’s operation.

Communications & Opt-In

When you submit a quote request or contact form, you consent (where permitted by law) to be contacted by:

  • Your Hometown Mover LLC, for the purpose of assisting with your inquiry or connecting you to a Carrier.
  • One or more Carriers (including 845 Move Now LLC and/or Four Winds Relocation LLC) regarding estimates, scheduling, and move-related services.

Communications may occur via phone calls, SMS/text messages, and email, in line with our Privacy Policy. You can typically opt-out of marketing texts or emails by following the instructions in those messages.

A. Disputes with Carriers

Any dispute, claim, or complaint regarding:

  • Loss or damage to goods,
  • Service quality, scheduling, or delays,
  • Charges, billing, or refunds for moving services, or
  • Any other matter arising from the performance of the move

must be directed to the Carrier that performed your move, following that Carrier’s claims procedures, Terms & Conditions, and any applicable arbitration or dispute resolution provisions.

B. Disputes Involving YHM Only

Any dispute arising out of or relating solely to:

  • Your use of the Your Hometown Mover website or marketing materials, or
  • YHM’s handling of your personal data, to the extent not otherwise governed by our Privacy Policy,

shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its commercial rules. The arbitration will take place in or near Ulster County, New York, unless otherwise mutually agreed.

You agree to waive any right to participate in a class action or class-wide arbitration against Your Hometown Mover LLC. Each party will bear its own legal fees and costs, unless the arbitrator decides otherwise as permitted by law.

These Terms (as they relate to Your Hometown Mover LLC) are governed by the laws of the State of New York, without regard to conflict-of-law principles. To the extent any matter is found not to be subject to arbitration, you agree to the exclusive jurisdiction of the state and federal courts located in Ulster County, New York.

We may update these Terms from time to time. When we do:

  • We will post the updated version on this page, and
  • Update the “Last updated” date at the top.

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

If you have questions about these Terms & Conditions or Your Hometown Mover LLC’s role as a marketing company, you can contact us:

By Mail: PO BOX 513, New Paltz, NY 12561

By Phone: 845-493-2650

By Email: [email protected]

Thank you for reading this—seriously. We know legal pages aren’t anyone’s favorite, but clarity here helps keep your move (and our roles) nice and clean. 💙

New York

Call:

(845) 547-7934

Email:

[email protected]

Address:

92 S Ohioville Rd, New Paltz NY 12561

Book a Move 24/7

Florida

Call:

(954) 710-9645

Email:

[email protected]

Address:

980 N. Federal Hwy, Suite 110, Boca Raton, FL 33432

Book a Move 24/7

About Us

Your Hometown Mover is a family-owned and operated business located in New Paltz, New York, right in the beautiful Hudson River Valley’s heart.

As a professionally licensed and insured local moving company, Your Hometown Mover offers high-quality, full-service moving and storage at half the major van lines’ cost. We are so committed to proving we are the best local mover in the Hudson Valley that we offer a PRICE MATCH GUARANTEE.

Call Your Hometown Mover today!

(845) 547-7934