Kyle and his husband were getting ready to relocate from Washington, D.C., to Chapel Hill, North Carolina, for graduate school in July 2024. Kyle carefully planned their move four months ahead and selected North American Van Lines (NAVL) after thorough research.
NAVL offered them great communication, accurate pricing, professionalism, and timeliness. Despite a slightly steep price, Kyle was impressed by the seamless move experience. The movers arrived early, handled everything with care, and even provided tips for packing and unpacking.
During the move, NAVL’s team maintained open communication, allowing Kyle to oversee the process smoothly. The delivery was smooth but took a bit longer than expected due to Kyle’s unavailability on the initially planned day. However, the crew efficiently unloaded and assembled everything without any major issues, only minor damages to two items.
Overall, Kyle’s experience with NAVL was exceptional. The proactive communication, timely service, and respectful handling of items left a lasting impression on him. Kyle highly recommends NAVL for their moving needs, appreciating the peace of mind and professionalism they provided throughout the relocation process.
